All our products are supplied direct from Zo Skin Health in brand new condition. UK Shipping is free for orders over £90, otherwise costs £9.99. International shipping is free for orders over £150, otherwise costs £25.
You will receive an individual prescription via email written by Dr Asaad for the correct use of the products purchased and any additional information you may require to achieve best results. We may request additional information from you or additional confirmation of allergies and any other prescription medication that you are currently taking if any.
Orders placed before 2 pm will be processed the same day and delivery within the UK varies from the next working day to approx 1 week depending on products purchased and delivery address. Orders outside of the UK may take longer. You will receive confirmation that your order has been processed shortly after placing and will be given options to contact us further for any required updates.
Unopened items can be returned within 30 days of purchase if required. Please contact us at firstname.lastname@example.org or reply to your email confirmations to let us know that you would like to return your items for the return address.
Unfortunately, we cannot accept the return or issue refunds for any opened products.
If you require any further information on any of our products or services, delivery, returns, or anything else please feel free to contact us via email@example.com or by calling 020 7129 8129